Returns & Exchanges

At PuraVita, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

  • 4.
    Ship and Track

    Drop off your package at any authorized courier location and keep your tracking receipt; we will process your refund or exchange once the package reaches our warehouse.